Cookie Policy
- Effective
- 2 June 2026
- Last updated
- 2 June 2026
- Version
- v1
This Cookie Policy explains how OGA Care (“OGA Care”, “we”, “us”, or “our”) uses cookies and similar technologies on our websites and within the OGA Careplatform (the “Services”). It should be read together with our Privacy Policy and Terms & Conditions.
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. We also use related technologies such as local storage, session storage, and pixels. For simplicity, we refer to all of these as “cookies” in this policy.
2. Why We Use Cookies
- Keep you signed in to your tenant workspace.
- Remember preferences (language, theme).
- Protect against fraud and abuse.
- Process subscription payments through Razorpay.
- Understand how the Services are used so we can improve them.
We do not use cookies to track patient or clinical activity for advertising purposes, and we do not place third-party advertising cookies on authenticated parts of the Services.
3. Categories of Cookies We Use
3.1 Strictly Necessary
Required for core functionality such as authentication, security, and load balancing. Cannot be disabled without breaking the Services.
3.2 Functional
Remember preferences and choices (e.g. saved layout or theme).
3.3 Analytics and Performance
Help us understand how visitors and users interact with the Services. Set only with consent where required.
3.4 Payment and Fraud Prevention
Set by Razorpay to process payments securely and protect against fraud.
4. Cookies We Set
The table below lists the cookies we and our service providers typically use. Specific names and lifetimes may change as our infrastructure evolves.
| Cookie / Storage Key | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
__session | Clerk | Strictly Necessary | Authenticated session | Session |
__client_uat | Clerk | Strictly Necessary | Client-side authenticated state | Persistent |
rzp_device_id | Razorpay | Payment / Fraud Prevention | Device identification for secure checkout and fraud prevention | ~1 year |
rzp_checkout_anonymous_id | Razorpay | Payment / Fraud Prevention | Maintains checkout context during a payment session | Session |
oga-care.theme | OGA Care | Functional | Preferred theme (light/dark) | Persistent |
oga-care.locale | OGA Care | Functional | Preferred language | Persistent |
5. Third-Party Cookies
- Clerk— authentication and session management.
- Razorpay— secure payment processing and fraud prevention.
- Error monitoring and analytics providers — performance and error monitoring (set only where permitted).
These providers process information in accordance with their own privacy policies. We recommend reviewing them at clerk.com/legal/privacy and razorpay.com/privacy.
6. Your Choices
6.1 Cookie Banner
Where required by law, we present a cookie banner the first time you visit the Services. You can change your choice at any time via the “Cookie Preferences” link in the footer.
6.2 Browser Settings
Most browsers let you view, manage, and delete cookies. Blocking strictly necessary cookies will prevent the Services from working correctly — you will not be able to stay signed in.
6.3 Do Not Track
Our Services do not currently respond to “Do Not Track” signals because there is no consistent industry standard for them.
7. Changes to This Policy
We may update this Cookie Policy from time to time. We will update the “Last updated” date and communicate material changes via a notice on the Services or by email.
8. Contact Us
OGA Care
General: support@ogacare.in
Privacy: support@ogacare.in